I design digital services that meet the needs of users and help delivery teams make them a reality.

Research. Design. Delivery.

Recent work

Care Quality Commission

Check your care provider assessment for factual accuracy

Giving a care provider the ability to comment on the factual accuracy of their CQC assessment

Department for Environment, Food & Rural Affairs

Get flood warnings for your organisation

Enabling users in organisations to get flood warnings for multiple locations

Office for National Statistics

Allow survey respondents to manage their account

Helping survey respondents solve issues themselves

Nationwide

Grant mortgage customers a further valuation

Bringing further valuations into the remortgage journey

Environment Agency

Send landfill data

Digitising a service traditionally fulfilled by paper

About me

I kicked off my digital design career in 2001 crafting the user portal for easyInternet in London, where I witnessed firsthand how hundreds of users engage with digital design. Soon after, I led a talented team at the British Medical Journal, developing a wide range of digital services for healthcare professionals and their patients. Meanwhile, I pursued a Master's degree in Interaction Design which focussed on the use of iconography to help explain evidence-based clinical health knowledge.

Since 2013, I've been a digital user experience and interaction design contractor based in Bath, applying my skills across Government, publishing, finance, and health sectors.

To any project I bring experience, expertise and enthusiasm. If you need my services, connect with me on LinkedIn and get in touch.