I design digital services that meet the needs of users and help delivery teams make them a reality.
Research. Design. Delivery.
Research. Design. Delivery.
Giving a care provider the ability to comment on the factual accuracy of their CQC assessment
Enabling users in organisations to get flood warnings for multiple locations
Helping survey respondents solve issues themselves
Bringing further valuations into the remortgage journey
Digitising a service traditionally fulfilled by paper
I’ll use variety of research and design methodologies to identify user needs and create user journey and service maps, design prototypes and conduct user testing to find solutions.
I design with data, base my decisions on evidence and embrace critical feedback. I'll adapt to changes as new evidence arises.
I’ll ensure that designs meet real user needs while fulfilling business requirements to help your organisation achieve it’s goals.
My solutions will be inclusive and accessible to everyone. I can also provide accessibility auditing and consultancy.
I value good relationships with the UCD community, delivery and leadership teams and stakeholders.
I'll conduct research and business analysis to ensure projects are completed on time and within scope.
I bring experience, expertise and enthusiasm to every project.
If you need my services, connect with me on LinkedIn and get in touch.