I design digital services that meet the needs of users and help delivery teams make them a reality.

I’ll use variety of research and design methodologies to identify user needs and create user journey and service maps, design prototypes and conduct user testing to find solutions.

I follow an objective-driven design process

I design with data, base my decisions on evidence and embrace critical feedback. I'll adapt to changes as new evidence arises.

I'm user-first and business-focused

I’ll ensure that designs meet real user needs while fulfilling business requirements to help your organisation achieve it’s goals.

I design for all users

My solutions will be inclusive and accessible to everyone. I can also provide accessibility auditing and consultancy.

I enjoy collaboration and treat people with respect

I value good relationships with the UCD community, delivery and leadership teams and stakeholders.

I'm adaptive and deliver with efficiency

I'll conduct research and business analysis to ensure projects are completed on time and within scope.

I bring experience, expertise and enthusiasm to every project.

If you need my services, connect with me on LinkedIn and get in touch.